Frequently asked questions
Q. I don't see the product I want. Can you make it for me?
A. Other than Electronic upgrades, We do not offer any customization to our products. We proudly offer Bartolini and Seymour Duncan pickups as upgrades.
Q. Where are your necks and bodies made?
A. Our guitars and basses designed in California and are sourced in China. We set up every instrument before it leaves the US warehouse so you get the best playing instrument possible. Please know that the guitars travel a long way to get to you and go thru multiple climate changes. It is EXPECTED you will have to fine tune the setup specification for your taste.
Q. Where are your cases manufactured?
A. Our cases are designed in California and sourced in China.
Q. Do you offer free shipping?
A. We offer free shipping in the domestic U.S. Shipping to Hawaii, Alaska or other US territories requires additional fees. International shipping is available, and shipping prices depend on your region.
Q. Can I pick up my order in person?
A. No. All orders will be shipped next business day.